Q. Why can’t I renew my book?

Answer

You can log in to your account and renew your items here

If an item cannot be renewed you will see this indicated in red when you try to renew the item

Reasons for this could be:

The item is reserved for another borrower in which case you will need to return it to us by the due date to avoid a fine

You have exceeded £10 in charges on your library record which will block you from borrowing and using online renewal. In this case please call the Library help desk on 020 7815 6607 and library staff can renew the item over the phone

There is another problem with your library account (eg your course has come to an end or your account password has expired) In this case give us a call so we can sort this out

  • Last Updated Oct 04, 2018
  • Views 61
  • Answered By Alan D

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