Q. Does the library charge fines?

Answer

You’ve told us that it feels unfair to be fined large amounts of money for books or DVDs other library members are not waiting to borrow.

You’ve also told us it’s unfair when some borrowers keep overdue books or DVDs that others are waiting for and that low fine levels don’t always encourage those items to be returned.

So...

  • We won’t fine you for overdue items if others are not waiting for them
    • We will still remind you to renew/return those items and your borrowing rights will be suspended if you keep an item long overdue
    • You will be billed for the replacement cost of the items if you still do not return or renew them
  • We will fine heavily on overdue items which are on hold
    • If other borrowers have placed holds on items which you have borrowed then you won’t be able to renew them and they will need to be returned by the due date
    • We will send you an email if an item you have on your library record has a hold placed on it
    • You will also be able to see if an item is on hold when you try to renew it online
  • If you keep overdue items that are on hold then we will charge heavy fines: £2 per day per item (up to a maximum of £20 per item)
    • There will be a two day grace period on these fines: if an item is returned in the first two days overdue then we won’t fine you

Laptop PC Loans (which are for 7 hours at a time) are fined  separately at £2 per hour/part hour (up to max £10) if these items are returned late.

You can pay fines on your account at our help desks or via our Pay Library Fines page

 

 

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  • Last Updated Oct 04, 2018
  • Views 16
  • Answered By Alan D

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