Q. Suspicious Activity from my email
It sounds like your account has been compromised, There are steps you need to take to secure it again:
1. Please change your password immediately at go.lsbu.ac.uk/password
2. If you have any personal email accounts, we advise you to change these passwords too.
3. If you have accessed your LSBU email account via a mobile device or tablet, please delete the mail App. Restart the device and reinstall it. On an Android device, please run an anti-virus scan. Ensure all devices have the latest operating system updates installed.
4. If you have accessed your LSBU email via a laptop or desktop computer, please delete your browsing history and run a full anti-virus scan.
If in the next few days you find that your email account has been blocked because Microsoft has detected the activity and automatically blocked you. Please let us know and we can arrange for your email account to be unblocked if you have completed the steps above,
You can contact us:
Phone: 020 7815 6678
Please include your student ID number in any correspondence.
You can also visit our help desk on 1 West, Perry Library.