Q. log in

log in
Hi,
I am having trouble login in to the LSBU library with below message;
"0x132120c8 Incorrect Login Details: The username and or password you supplied is incorrect, please try again."

I have NOT changed my password, could it be anything else?

Best regards,

Caroline L. V. Fasth

Phone US: +1 (615) 977 2242
Phone SWE: +46 (0)73 971 0936


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Answer

Hello Caroline, 

If you have not already done so, you could try logging in with a different browser such as Google Chrome or Firefox.

Alternatively change your password using the link  go.lsbu.ac.uk/password then try to log in.

 This is the first part of your email address and the only part to be entered in the login.

 If these methods do not work please contact us again.

Regards

IT support 

 

 

 

 

  • Last Updated May 04, 2021
  • Views 0
  • Answered By Student IT Support

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