Q. Spotting fake emails: Did I order it? Is it too good to be true?


One of the easiest ways to determine whether an email is phishing or not is whether it seems too good to be true. Likewise, the opposite is applicable. If an email evokes a sense of fear or urgency requiring immediate action it’s also likely to be a scam.


You might be subjected to an order scam receiving a message requiring you to verify a purchase or delivery. If you ordered the item, don’t click any links or download any attachments. Go directly to the supplier’s website from a known bookmark or by typing in the address and check any issues on their website. If you didn’t order the item, delete and ignore the email.


If you’re suspicious about the authenticity of an email you receive to your LSBU email account, please delete the email and contact Student IT Support at llr-ithelpdesk@lsbu.ac.uk or call us on 020 7815 6678.

If you think your password has been compromised, reset your password immediately and contact Student IT Support afterwards.

  • Last Updated Jun 26, 2020
  • Views 1
  • Answered By Dewi G

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