Q. Spotting suspicious emails: Is it asking for your password?
One of the easiest ways to detect a malicious phishing email is if they ask you to provide your password. Remember that no reputable organisation will ask for your password or other confidential log-in credentials, e.g. your pin number. This is true for all organisations and institutions including LSBU. Do not give this information to anyone verbally or via e-mail.
If you’re suspicious about the authenticity of an email you receive to your LSBU email account, please delete the email and contact Student IT Support at firstname.lastname@example.org or call us on 020 7815 6678.
If you think your password has been compromised, reset your password immediately and contact Student IT Support afterwards.