Q. Spotting suspicious emails: Is it asking for your password?


One of the easiest ways to detect a malicious phishing email is if they ask you to provide your password. Remember that no reputable organisation will ask for your password or other confidential log-in credentials, e.g. your pin number. This is true for all organisations and institutions including LSBU. Do not give this information to anyone verbally or via e-mail.


If you’re suspicious about the authenticity of an email you receive to your LSBU email account, please delete the email and contact Student IT Support at llr-ithelpdesk@lsbu.ac.uk or call us on 020 7815 6678.

If you think your password has been compromised, reset your password immediately and contact Student IT Support afterwards.

  • Last Updated Jun 26, 2020
  • Views 0
  • Answered By Dewi G

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